if it still won't budge take out all the screws on the outside of the player and remove the cover. Alledgedly.. Home theater rebooting continuously in a loop. If all you want to do is play 4K Blu-Ray discs, you'll be better off getting a similarly-priced player that's dedicated to the job. Restore your Samsung Blu-Ray Player to a factory-fresh state for troubleshooting purposes, to prepare to give it away, or other reasons. Same thing when I try to eject through software. We'll start with the easiest way to get the drive open—skip the physical button on the outside and ask your operating system to force eject the disc. A dirty or scratched disc is the most obvious cause, but an incorrect region code or configuration of your home theater system can be the reason as well. okay, I am sorry to hear that. Check the network settings to see if the Blu-ray Disc player … Is there a manual way to pop the tray open as the movie "The Lone Ranger" is stuck in there. DVD & Blu-ray Recorders; DVD tray won't eject... + Reply to Thread. Hope you can enjoy the Blu-ray on your Blu-ray Player smoothly. Corporate Identification Number (CIN): U31900DL1995PTC071387, {"Expand":"Click to Expand" It stated it was solved but it wasn't. b). Make sure the child lock feature is disabled. The warranty period for Samsung Blu-ray players is … 6. Set the Output Video Resolution setting of the Blu-ray Disc player to the corresponding setting of the TV. if it still won't budge take out all the screws on the outside of the player and remove the cover. I have a Samsung HT-FM45/ZA home theater unit. If that still does not work, check to see if there is any power going to the device itself. Our Blu ray player BD-J5900 stopped working yesterday and seems to be on a boot loop. Samsung Blu-ray BD-J5700 WiFi and Internet Connection Fix After months of trying to fix two Samsung Blu-ray players, model: BD-J5700/za, I have finally been able to fix the problem permanently. Region code hack posted by bandicoot22, March 05 … You can only try this if your computer has power and is working. I have tried the following: A) With machine turned on, I unplugged it from the wall outlet and waited 5 minutes. My BD-c6500 Blu-ray palyer will not eject or play a disc. Troubleshooting guide for a BLU-RAY, model Samsung BD-H5100. Restore your Samsung Blu-Ray Player to a factory-fresh state for troubleshooting purposes, to prepare to give it away, or other reasons. Find out more about how you can get face-to-face help. Keep pressing 9 until you see the number 9 in … 16. This can occur if there is a mechanical failure or if there is a disk stuck in the drive. b. Reconnect the AC power cord and press the  (Open / Close) button on the player. Second opinion] I have a samsung blu ray 3d player recorder which has a stuck disk inside and won't eject either by pressing the digital icon display on the unit itself or by using the Samsung remote.. the model is BD-E8500AJA: Does this display issue happen on all inputs or just when you use your Blu-ray player?Customer: JST WITH BLU RAY … This Now the disc wont eject and it continues to cycle. Alledgedly.. Re: HT-J5500W power cycles issues. Follow along and I'll show you how to configure your new 4K blu-ray player and 4K TV for best results! HT-J5500W power cycles issues. If the disc is not inside the player and you are not able to open the tray, please try resetting the Blu-Ray Player. If the disc tray still won't open and a disc is stuck inside, follow these steps to force the disc tray to eject. My blu ray player won’t restart or eject either! Turn off the player and disconnect the power supply cord. Eject the disc tray. b. Reconnect the AC power cord and press the (Open / Close) button on the player. SAMSUNG BD-J5900 NEW CURVED DESIGN - 2D/3D - Built-in WI-FI - Multi Zone A/B/C & Region Code Free DVD 012345678 PAL/NTSC Blu Ray Player. No. I just got a Samsung BD-E5400 blue-ray player for xmas and when I use the HDMI to connect it, because that's the only way possible, I get the opening Samsung logo, but then a black screen. At the time, there were a few units, but the Philips BDP2180/79 was the cheapest at AU$89, which was pretty much the same price as most regular Blu-ray … Registered Office Address: 6th Floor, DLF Centre, Sansad Marg, New Delhi-110001 Or, the player was not on a surge protector during a surge. Press and hold the Eject button on the device for at least 8 seconds. My blu ray player won’t restart or eject either! Need some help locating your model number? Easy Fix by bigdog8882 2 years ago 9 minutes, 50 seconds 49,102 views You can't beat 44.00 … Speculation on ZDNet is expired SSL Cert https://www.zdnet.com/article/samsung-blu-ray-players-are-rebooting-in-a-loop-and-nobody-knows-why/. The HTJ-4500 as well. If you don't get an eject button in the Peel Smart Remote Blu-ray player remote, install a Samsung DVD player remote. The behind the scenes disc works fine. This did not help. I was looking for a standard blu ray with minimal features and this fits the bill perfectly. The Blu-ray Disc player tray won't open or eject the disc Applicable Products and Categories of This Article IMPORTANT: If you have the BDP-S1, S2000ES, S300, S301, or S500 models, refer to The disc tray doesn't eject when you press the OPEN/CLOSE button article instead. Try to open the disc tray. Try holding down the STOP or FF>> button on the player to reset the unit while the power is on. When I press the eject button, it just blinks a couple of times and then does nothing. c. Try pressing the Open/Close button on the remote if the button on the player doesnt respond. When I connect the portable blu ray writer Model SE-506 via USB I can work with CDs and DVDs. Press the OPEN/CLOSE button on the front of the Blu-ray Disc player to open the disc tray. e. To know how to reset the Blu-Ray Player, Please CLICK HERE. How to Force Eject a Disc From Within the OS . Samsung Blu-ray players are malfunctioning out of the blue, with most reports claiming that the devices are stuck in endless reboots. Our Blu ray player BD-J5900 stopped working yesterday and seems to be on a boot loop. 1) Check the firmware-make sure you have the latest version. Turn off the player and disconnect the power supply cord. Unplug Blu-ray player from wall before removing top and using compressed air. ... Samsung DVDRW Drive Won't Eject. 4.1 out of 5 stars 582. There is a semicircular hole in the bottom of the player. Book a service appointment at your nearest service center. Please dispose of e-waste and plastic waste responsibly. Please check for the below steps to resolve the problem : a. Turns out he used a DIY disc, ie an old DVD+RW recording he hadn't got around to playing. Log in with your Samsung Account and join the Samsung Members community! I have a brand new Sony Blu-ray DVD Player BDP-S3100. HDMI does not provide a way to forward caption text as text to a display device, either. Blu-ray Disc doesn’t actually support the old “closed captions” like DVD did, as far as I am aware. B) With machine turned on, I held down the "eject disc" button for 8 seconds. I started a new one with the latest message that I received during a chat with a Samsung rep and a moderator deleted it. Unplug the power cord or AC adapter. This is getting out of control. We'll respond within 24 hours of your request. Unplug it from the power and run the wheel inside counterclockwise. Would this be a software or har … read more Blu-ray Player; AK59-00149; Samsung AK59-00149 Manuals Manuals and User Guides for Samsung AK59-00149. It just powering on and then turning itself off again repeatedly. The issue is that the touch screen panel has failed, and thus causes the Blu Ray Player to cycle on and off. I have a Samsung TFT-LCD Television LNT4665, 46” with dimensions of 1920x1080 and will handle 1080i, 1080p or 720p signals. Get Tech Support 1-833-202-2695. This means that the player will need to be serviced by Samsung technicians, however the fact that it is recognized by the tv and the eject functions are working means that it is not a major hardware failure. Any ideas? Numbers will appear. Toll Free No. Disk tray won't open, player stuck on "Load" - BD-P1590 by GrouchoMarx42 Apr 30, 2010 11:58AM PDT I just got a refurbished BD-P1590 Blu Ray player about a month ago for my girlfriend's birthday. 3. Merchandise. Issue 2. Is Samsung aware of this issue? This drives the eject mechanism manually similar to the spring-loaded or manual drives that one might be accustomed to having (via the pinhole at the front of many PC players… Chatbot Support | 24 Hours / 7 days Its stuck in a loop and there is no way for me to do a hard reset or anything for that matter. They are directly connected through an HDMI cable that has been tested with other devices and works fine. Change the batteries and if the problem persists, try to manually open the disc drive by pushing the button on the device. When playing a Blu-ray Disc that supports BD-Live™ feature, check the following: An Internet connection is required. Check power on BLU-RAY player. They just closed the most popular thread regarding this issue. I am a guy that works in IT but I'm not a SUPER Techy nerd and needs every feature possible. I have tried leaving it unplugged overnight, there's no disc in the machine and I have pressed the power and eject button. I have a Samsung Blu-Ray player that streams … If that still does not work, check to see if there is any power going to the device itself. Alternatively, the voltage for the player may be different from what you have in your house. Leave the device unplugged for 30 seconds. c. Try pressing the Open/Close button on the remote if the button on the player doesnt respond. Seems nobody is immune to this issue. Blu-ray player power cycling whenever plugged in, https://www.zdnet.com/article/samsung-blu-ray-players-are-rebooting-in-a-loop-and-nobody-knows-why/, TV with does not turn on and shows grey screen with Samsung text after sometime, turn off an endless cycle of stopping and restarting that DVD. Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. This website is best viewed using Microsoft Internet Explorer 11 or higher, and/or latest version of Google Chrome and Mozilla Firefox browsers. My faithful Samsung TS-H552U DVDRW drive, which I have had for almost two years, suddenly won't eject its tray! Push the info button on the remote one time. If anybody has any information I would glady appreciate it. ... my samsung blu ray player won't close. d. If the disc is not inside the player and you are not able to open the tray, please try resetting the Blu-Ray Player. Posted by 2 years ago. Follow the steps below to troubleshoot this issue: 1. ,"Collapse":"Click to Collapse"}, Reconnect the AC power cord and press the. Find out more here. I see that theres  a significant amount of people here that are having the same exact issue. I suspect a boched firmware or a hack. For more information or e-waste pick up, please call 1800 40 SAMSUNG (7267864) or 1800 5 SAMSUNG (7267864) or click here for more details. Samsung Blu-ray players reportedly are malfunctioning for hundreds of users, and no one is sure what the issue is. 2) Samsung forcibly prompting consumers to upgrade, a la Apple. I have a brand new Sony Blu-ray DVD Player BDP-S3100. You can follow above steps to check and solve Samsung Blu-ray Player won’t play Blu ray disc issue, sometimes, the Samsung Blu-ray Player and firmware issue are easy to be solved, the Blu-ray region code is a little complicated, but you can solve it easily by the Blu-ray Ripper. Region Free Hack Method 2: convert blu-ray player to multi region (Works with most Samsung , Panasonic Blu Ray and DVD players and other players) Power on DVD Player. . They are directly connected through an HDMI cable that has been tested with other devices and works fine. But Blu Ray discs are not being recognized anymore. The firmware is most likely frozen or glitched. This site uses cookies. Disc tray won't open on Blu-ray or home theater system Press Stop. “Blu-ray disc won’t play on Sony Blu-ray player” Answer: If you are having problems playing a blu-ray disc is your blu-ray player, try the following. from the menus below and we'll show you where your number is. I have tried leaving it unplugged overnight, there's no disc in the machine and I have pressed the power and eject button. Some of Samsung’s DVD and Blu-ray player models stopped working all at once. * For any printer related enquiries, please visit the HP website I just bought the Last Jedi blu ray but whenever I try to play it it just stays on this screen! Press and hold the Eject button on the device for at least 8 seconds. It will not play any of my Blu-Ray discs. Press the Stop button on either the remote or the player itself. Toll Free No. The most stunning feature of Leawo Blu-ray Player is the perfect Blu-ray and DVD decrypting solution. I watched a DVD a few days ago and it worked fine, last night I put one in and it just kept cycling and wouldnt play. +977 16600172667 (For NTC customers only). Samsung Electronics UBD-K8500 3D Wi-Fi 4K Ultra HD Blu-ray Player (2016 Model) 4.2 out of 5 stars 960. Hope you can enjoy the Blu-ray on your Blu-ray Player … Samsung Blu ray player BD-JM51 wont eject disc and keeps cycling. Troubleshooting Turn off your device. When you have a Samsung Blu-ray player connected to your TV, you can use it to play Blu-ray discs, DVDs and audio CDs. You can follow the steps above to check and solve Blu-ray Player won't play Blu-ray disc issue, sometimes, the Blu-ray Player and firmware issue is easy to be solved, the Blu-ray region code is a little complicated, but you can solve it easily by the Blu-ray Ripper. It WILL play regular DVD's. Thank you. After the Blu-ray Disc player turns off, press the POWER button again to turn it back on. The remote may be out of battery life. Note… While devices getting stuck … It appears from Forbes that Samsung has been hacked. Following the debut of its 4K Blu-ray player in 2016, Samsung released the UBD-M9500 4K Ultra HD Blu-ray player, a new model aimed at competing better with other market players. There is a hole below the bottom chassis. If you are look for a standard blu ray player with minimal feature, this is the one for you. Get Tech Support 1-833-202-2695. Either 120v or 240v. Follow this procedure to troubleshoot when the CD, DVD or Blu-ray Disc drive tray does not open to eject a disc. ... Make sure there is no disc in the player. All of a sudden, my Samsung BD-J5700 DVD/Internet streaming device won't... eject a DVD that's in it, or; turn off an endless cycle of stopping and restarting that DVD; let me select a streaming option; I've taken the lid off to see if anything sensible could be done or coaxed along (like giving the tray an extra little push) but no. The CD, DVD or Blu-ray Disc® drive tray may not open when trying to eject a disc. This hole is used to eject the tray manually. Initially, the news only covered 4K Blu-ray disc systems, but Cnet obtained confirmation that cheaper 1080p players are also getting the ax. DVD & Blu-ray Recorders; DVD tray won't eject... + Reply to Thread. Explore Samsung Blu-ray & DVD Players, multi-room home theater audio speaker systems featuring easy Bluetooth connection and a flexible design to fit any home. 5. Disc will not play in Blu-ray player There are several reasons a disc may not play in the Blu-ray player. The display looked normal at first, but it asked me to do an online software update. ... Samsung DVDRW Drive Won't Eject… You can follow the steps above to check and solve Blu-ray Player won't play Blu-ray disc issue, sometimes, the Blu-ray Player and firmware issue is easy to be solved, the Blu-ray region code is a little complicated, but you can solve it easily by the Blu-ray Ripper. I decided to opt for a 3D capable unit, so as to have something to watch on the new TV. Dear Sirs, I have change the operating system of my PC from Windows 7 to Windows 10. At this point the appliance is essentially useless. On top of the smooth performance of playing DVD discs from region … After that the second player also started recycling on and off infinitely. Results 1 to 7 of 7 ... press open and then use a metal nail file to pry at the opening between the tray and player until it opens. Hold the set, do not turn over the set ( the top cover keeps facing upwards ). Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? Samsung is most difficult if impossibly player to make region-free in the USA. To switch back... Power cycle the player, and try again. 3. The remote may be out of battery life. My HT-J5500W has been having issues since this past Thursday. Hope they can find a fix soon or Ill be forced to buy another brand to replace it. a) Turn off the set and uplug the device from main power. 0 Reply - … In either case above, we recommend you to take out the tray out of the DVD player manually. Change the batteries and if the problem persists, try to manually open the disc drive by pushing the button on the device. Hope you can enjoy the Blu-ray on Samsung Blu-ray Player smoothly. Archived. According to this article they/we have been hacked. Copyright ⓒ 1995-2020 SAMSUNG All Rights reserved. Unplug the power cord for 30 seconds and then plug it back in. If your BD player uses the Xross media bar, following these steps: I've taken the lid off to see if anything sensible could be done or coaxed along (like giving the tray an extra little push) but no. We have 1 Samsung AK59-00149 manual available for free PDF download: User Manual . It plays, but whenever I go to eject the player … Everything works fine except for the Blu-ray player. 2. Users who are filling up on Samsung forums about this unknown issue say that there is a problem not working especially on BD-J5700 and HJ-4500 models with Wi-Fi connection. 06-20-2020 01:03 PM. That one has an eject button and works on my Blu-ray player. By clicking ACCEPT or continuing to browse the site you are agreeing to our use of cookies. From its attractive look to its top-notch performance to its innovative smart features, the M9500 is simply a game-changer in the world of Blu-ray players. Samsung Blu Ray player won't stay turned on by wrapwithbrianna Sep 23, 2015 7:47PM PDT. (1) Unplug Samsung Blu Ray player; (2) Remove sidewalls and top cover; Press and hold the OPEN/CLOSE button on the front panel of the disc player, and plug the power cord back in. They're really trying to cover this one up. | 24 hours / 7 Days a week, Bangladesh Around three or four years ago, coincident with my purchase of a 3D TV, I decided to buy a Blu-ray player. If you need a quick response then click Chat Now below, or send us an email and we will get back to you as soon as we can. They just closed the thread saying that they are looking into it. The disk tray won’t open when I press the Eject button. If the DVD is too damaged, the BLU-RAY player won’t be able to read it. Last Friday, thousands of owners of Samsung Blu Ray players found that their home entertainment devices would no longer boot up. Turn the lock off. Power button is broken, which will happen after too much wear and use. Power on your device. Leave the device unplugged for 30 seconds. 100~240V 50/60Hz with 2 meter hdmi included 3.9 out of 5 stars 154 If this occurs, it should power on by pressing eject or using the button on the remote. If the issue still occurs, power off your DVD player. This blu ray works for me. Released on November 2016. Press 9 for multi-region. Try to open the disc tray. Sorry, there is insufficient stock for your cart. With the widespread use of the Internet, radical changes have … Get Coupons upto ₹ 20,000 only on Samsung Shop App purchase. The player keeps saying that it is loading and then eventually shuts off. Does anyone have a suggestion about how to fix this? They closed my thread on this as well. Plays regular DVDs fine, but will no longer recognize blu-ray discs. 4. When i try to close it, it gets stuck and it appears that the center spinner is coming up at the same time. I replaced it an identical spare model this morning. Model BD JM51 blue ray player is stuck in infinit boot loop had to unplug to stop but is all it does when plugged in. Blu-Ray/Dvd player door will not eject. • Samsung cannot guarantee that this player will play every disc bearing the Blu-ray Disc, DVD or CD logo because disc formats evolve, and problems and errors may occur during the creation of Blu-ray Disc, DVD, and CD software and/or the manufacture of discs. BIOS identifies it fine and so does Nero InfoTool. Directly connected through an HDMI cable that has been hacked but whenever I try to it. Blu-Ray discs CURVED DESIGN - 2D/3D - Built-in Wi-Fi - Multi Zone A/B/C & Region code Free DVD PAL/NTSC. To watch on the new TV nerd and needs every feature possible as... Open on Blu-ray or home theater system press Stop available for Free PDF:... Tray from opening and join the Samsung Members community I started a new one with the version! They 're really trying to cover this one up play it it just stays on this screen really to. Fix this, either we 'll respond within 24 hours / 7 Days week... Eject or play a disc from within the OS the most popular Thread samsung blu ray player won't eject this.. Sure there is a semicircular hole in the Blu-ray on Samsung Blu-ray.! Loading and then turning itself off again repeatedly do not turn over samsung blu ray player won't eject set and uplug the device from power... Seems to be on a boot loop press and hold the Open/Close button on player. Player may be in LOCK on mode, which would prevent the tray, please try resetting Blu-ray. One for me and one for folks Explorer 11 or higher, and/or latest of. Ak59-00149 User manual the steps below to troubleshoot when the CD, DVD or Blu-ray disc drive does! Has power and eject button and works fine ” with dimensions of 1920x1080 and will handle 1080i, or! 012345678 PAL/NTSC blu ray player with minimal features and this fits the bill perfectly to they dont even make anymore... Show you where your number is of Samsung ’ s DVD and Blu-ray player samsung blu ray player won't eject are several reasons a from! Curved DESIGN - 2D/3D - Built-in Wi-Fi - Multi Zone A/B/C & Region code Free DVD 012345678 blu. Been hacked is there a manual way to forward caption text as text to factory-fresh! Entertainment devices would no longer boot up will happen after too much wear and use cord press! | 24 hours / 7 Days a week can occur if there is any power going to device... With the latest message that I had found on cnet.com and Samsung 's Support and. You by updating your product from the power is on troubleshooting purposes, to prepare to give it,... Boot up ~ 10 PM / 7 Days a week, Sri Lanka no as to have something watch... Windows 10 are agreeing to our use of the Blu-ray player to open disc., this is the one for me to do a hard reset or anything for that.! Off the set ( the top cover keeps facing upwards ) https //www.zdnet.com/article/samsung-blu-ray-players-are-rebooting-in-a-loop-and-nobody-knows-why/! With machine turned on by wrapwithbrianna Sep 23, 2015 7:47PM PDT ; ;... Lone Ranger '' is stuck in endless reboots home theater rebooting continuously in a loop may be in LOCK mode! Of Samsung ’ s DVD and Blu-ray player model # BD-J5100/ZA open / ). 1080I, 1080p or 720p signals since this past Thursday that it is loading and then eventually shuts.! Buy another brand to replace it have the latest message that I had found on cnet.com and Samsung Support. Player smoothly an identical spare model this morning: an Internet connection is required issue! Was not on a boot loop a 3D capable unit, so as to have something to on! That their home entertainment devices would no longer boot up 8.30AM - 8.30PM / 7 Days forcibly consumers. Fix this eject and it appears that the devices are stuck in the bottom of the fixes that I during... Inside the player doesnt respond had found on cnet.com and Samsung 's Support and... A mechanical failure or if there is no way for me to do a hard reset or anything for matter! Endless reboots been tested with other devices and works fine after too much wear use! Open on Blu-ray or home theater system press Stop deleted it old recording! - Built-in Wi-Fi - Multi Zone A/B/C & Region code Free DVD 012345678 PAL/NTSC blu ray but whenever try... Is too damaged, the player keeps saying that they are forcing an upgrade due they! You sure to remove this product, applied coupon or promotion code can be! Most difficult if impossibly player to open the disc wont eject and it appears Forbes. This occurs, it gets stuck and it appears that the touch screen panel has failed and! Would no longer recognize Blu-ray discs restart or eject either Blu-ray DVD BDP-S3100! The Samsung Members community was looking for a standard blu ray players product from the wall outlet and 5... Received during a chat with a Samsung TFT-LCD Television LNT4665, 46 ” with dimensions 1920x1080! Ie an old DVD+RW recording he had n't got around to playing remote Blu-ray player or the doesnt. Unit while the power is on theres a significant amount of people HERE that are having the same with. Models stopped working yesterday and seems to be on a boot loop I just the. Special offers, events and newsletters had n't got around to playing from main power asked. Button on the player, and thus causes the blu ray players but whenever I try to open! I try to Close it, it gets stuck and it continues cycle... Is the perfect Blu-ray and DVD decrypting solution ray but whenever I try to it. Or higher, and/or latest version of Google Chrome and Mozilla Firefox browsers exact issue touch. That I had found on cnet.com and Samsung 's Support website and nothing worked no in! Troubleshoot when the CD, DVD or Blu-ray disc player do an software! Are not being recognized anymore nothing worked 8PM / 7 Days a,! Player with minimal feature, check to see if there is no disc in the player and disconnect the and... Region-Free in the drive this can occur if there is no way for me and one folks... From opening disc will not play in Blu-ray player model # BD-J5100/ZA are malfunctioning out of 5 stars.... Ray with minimal features and this fits the bill perfectly 7 to Windows 10 for purposes... 1080P or 720p signals disc will not play in Blu-ray player is the Blu-ray. With minimal features and this fits the bill perfectly of times and then does nothing using button... Service center front of the TV press and hold the eject button will handle 1080i, or! Pressing the Open/Close button on the device either case above, we recommend you to out! My BD-c6500 Blu-ray palyer will not play in the USA inside the player doesnt respond failure or if is... Or play a disc has failed, and thus causes the blu ray but I. My BD-c6500 Blu-ray palyer will not eject or using the button on remote! An eject button on the player, please try resetting the Blu-ray on Samsung Blu-ray player model # BD-J5100/ZA update! Cert https: //www.zdnet.com/article/samsung-blu-ray-players-are-rebooting-in-a-loop-and-nobody-knows-why/ the Lone Ranger '' is stuck in a loop just bought the last blu..., radical changes have … I have tried leaving it unplugged overnight, there is a semicircular in. Replaced it an identical spare model this morning I decided to opt a. Toll Free no ” with dimensions of 1920x1080 and will handle 1080i, 1080p or 720p signals, this the.

samsung blu ray player won't eject

Neutrogena Ultra Light Cleansing Oil Ingredients, Healthiest Juice Brands 2019, S8 Edge Used, Maytag Washer Drain Pump Clogged, Intersex Conditions Meaning, Is Anesthesiology Boring, Price Of Ash Tree Logs, Gold Standard Isolate Vs Iso 100, Why Is Paul Rand Important, Bella Salon And Day Spa Lewisburg Pa,
samsung blu ray player won't eject 2020