An iPhone that's stuck on is a rare situation, but if it's happening to you, here's what's going on and how you can fix it. How do you turn off your iPhone 12 and 12 Pro? If your iPhone is running iOS 11, you can turn off your iPhone in the Settings app. Press and release the volume down button. Puls repairs broken iPhone screens, batteries, speakers, cameras, charging ports, and more. The only drawback at this point is that Puls isn't available everywhere (they're mostly in major US cities). A status bar will appear to tell you how much time is remaining. Quickly press and release the Volume Up button (1). If something goes wrong while you're trying to fix your iPhone, having a back up means you won't lose any of your data (such as contacts, photos, apps, and more). With no Home button, you have to force a reset a little differently. I'm here to help you fix problems with your iPhone and help you find a better cell phone plan. If the standard iPhone restart process doesn't work, or doesn't solve the problem, try these four steps, in this order: Hard reset your iPhone. Your iPhone won’t turn off and you’re not sure why it’s happening. Your iPhone 11 isn't turning off and you're not sure why. When the backup is complete, you'll see the time and date updated underÂ. If none of these steps have solved your problem, and your iPhone still won't turn off, your problem may be bigger, or a lot trickier, than you can solve at home. Then wipe the switch to the right to shut down the iPhone. How do you temporarily disable Face ID and force Passcode on your iPhone 12 and 12 Pro? Plug the Lightning connector on your Lightning cable (charging cable) into the Lightning port on your iPhone. Wondering if anyone else is experiencing this which I noticed with new 11 Max Pro which I noticed happening right after 13.01. My iPhone Screen Won't Rotate. Connect the iPhone to a PC to fix iPhone 11 won’t turn on. On iPhone SE (2nd generation), 8, 7 or 6, press and hold the Side button. Stay up to date on the latest phones, plans, and deals with our once-a-week digest. In this article, I'll show you how to fix the problem when your iPhone 11 won't turn off! To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo. Ring/Silent. Performing a force restart won't delete any data, but can be helpful if your iPhone 11 is frozen, won't turn on, or needs troubleshooting. A lot of the time, the software crashes and freezes your iPhone 11, making it appear as if it won't turn off. Siri. The most likely reasons why your iPhone won't turn off are: These instructions apply to all iPhone models. How Will I Turn My iPhone Back On If The Power Button Isn’t Working? Change device. A DFU restore is the last troubleshooting step you can take to rule out a software problem on your iPhone. Press and quickly release the Volume Down button. Find out how to identify your iPhone model. Genius Bar appointments always include free diagnosis. In case this essential switch stops working for you, there are some solutions you can try before taking it for repair. There are two ways to back up your iPhone: Backup Your iPhone Using Finder (Macs Running Catalina 10.15). Step 1 How to Force Restart an iPhone 11 . Hi, I'm David! Before you try any of these steps, first you should try the standard way of turning off your iPhone. There are two ways you can turn off your iPhone X or iPhone 11 using the buttons. If the standard iPhone restart process doesn't work, or doesn't solve the problem, try these four steps, in this order: Hard reset your iPhone. It's time to bring in the experts: Apple. 3. Every Puls repair is backed by a lifetime warranty and their prices tend to be a lot less than Apple's. Try a Different iPhone Case. What you can do is allow the phone to shut down, then plug it into a power source. Then, press and hold the Side button until you see the recovery mode screen. You're pressing the side button and either volume button, but slide to power off isn't appearing on the screen. Many iPhone problems are caused when Settings isn't set up correctly or by corruption within individual Settings app files. Restoring the Settings app back to factory defaults doesn't fix every iPhone software problem, but it is a go-to fix for Apple technicians because it does solve a lot of problems that would be very difficult to to track down by hand. Apple iPhone 11 Change device. Release the volume down button when your iPhone appears in iTunes or Finder. Shut Down Your iPhone Using AssistiveTouch How to restart your iPhone SE (2nd generation), 8, 7, or 6 Add Comment Cancel . Press and hold either volume button and the side button until the power off slider appears. DFU Restore Your iPhone X. How To Turn off iPhone XR. Press and hold Side button + either volume button. iPhone 7, iPhone 7 Plus, and iPod touch (7th generation): Press and hold the Top (or Side) and Volume Down buttons at the same time. The first, and simplest, way to shut down an iPhone that won't turn off is using a technique called a hard reset. On iPhone SE (1st generation) and earlier, press the top button. His writing has appeared in publications such as CNN.com, PC World, InfoWord, and many others. How do you bring up Apple Pay on iPhone 12 and 12 Pro? If you're not under warranty, the Genius will give you a quote for the cost of a repair. If you don't want to have to repeatedly adjust your screen's brightness, you can use iOS 13's dedicated dark mode that's been proven to … Connect your iPhone to your Mac using a charging cable. When the screen turns black, press and hold the volume down button while continuing to hold the side button. To switch off your iPhone 11 completely, proceed as follows: Press the side button (right) and one of the volume buttons (left) on the iPhone at the same time. If you are experiencing a stuck power button or lock button, you obviously will find it difficult to turn off your phone or perform all of the functions you need the power button for. It's important to back up your iPhone before doing any major restores (such as a DFU restore). To fix these deep software problems, we recommend putting your iPhone X into DFU mode and restoring.. This is similar to the standard way of turning your iPhone on and off, but is a more complete reset of the device and its memory. 3 comments . In this lesson see how to use all the functions of the side button (aka Sleep/Wake button) on the iPhone X. Translate . 11. You're pressing the side button and either volume button, but slide to power off isn't appearing on the screen. It's hard for the average person to figure out whether that's a problem with the iOS or an app you've installed, so the best bet is to restore your iPhone from backup. Slide to turn off. It won't fix every problem, but it does fix a lot. Press and hold Side button + either volume buttons. If the switch shows orange, it means your iPhone is in silent mode and will vibrate for incoming calls or alerts. Puls is a "we come to you" iPhone repair service that will meet you at your home, office, or Starbucks to repair your iPhone in as little as 30 minutes. In that situation, you need to use a software option. The iPhone power button is used to turn the device on and off, lock the screen, hard reset, put it in recovery, and more. On iPhone 6 and later, press the side button to wake your iPhone or put it to sleep. The iPhone will come back on automatically once you connect it to power. You won't regret it . If your iPhone X continually isn’t turning off, there’s a probably a deeper software issue we have to address. The power button is, arguably, one of the most important components on an iPhone. Turn Off iPhone When iPhone Power Button Stuck. Click on the iPhone icon in the upper left hand corner of iTunes. How Do I Fix It? When your iPhone X side button is not working, you can get much of the button’s functionality by turning on AssistiveTouch in the Settings app. The AssistiveTouch button allows you to do things like activate Siri, use Emergency SOS, take screenshots, and lock or turn off your iPhone. (Squeeze the sides.) If you have a newer iPhone, press and hold the Side button and the Volume down button until the slider appears. The screen is broken and isn't responding to taps. Press and hold the side button. iOS 13.1. iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number. You can get phone support from Apple (charges will apply if your phone is no longer under warranty). Learn more. AssistiveTouch puts a software version of the Home button on your screen and lets you do everything a physical button can do. Then, tap Shut Down and swipe the power icon from left to right. Maybe you’re trying to disconnect from the outside world for a few minutes, or you’re trying to save a lot of battery life. You've successfully turned off your iPhone 11! If it stops working correctly, it can be difficult to be productive or use your phone for basic tasks. Then press and hold the Side/Power button for a couple of seconds and the Apple logo will appear. Step 2. We hope this will fix the issue. Doing this takes all of the data and settings from your phone, deletes them, and then reinstalls everything to give you a fresh start. In this article, I'll show you how to fix the problem when your iPhone 11 won't turn off ! Watch our step-by-step DFU restore guide on YouTube, or follow the steps below: Apple repairs iPhones at the Genius Bar in Apple Stores and through their online mail-in repair service. Apple repairs are high-quality, but out-of-warranty repairs can be much more expensive than third-party solutions. Don't worry: you won't lose any data. There … If you hold down the iPhone's side button and volume button long enough, emergency services will be contacted. You can turn off this ... -Off the “Raise to Wake” option. Sam Costello has been writing about tech since 2000. Plug the other end of your Lightning cable into a USB port on your computer. Your iPhone will automatically turn back on when the reset finishes. Find out what to do if a button or switch isn't working. Use the ring/silent switch to mute sounds and alerts. Press and hold the side button and the volume down button until the power-off slider appears on screen. If a hard reset and AssistiveTouch haven't solved it, your problem probably has to do with the software on your phone, not the hardware. If you prefer that, be sure that you make an Apple Genius Bar appointment ahead of time. Once this is disabled, your device will no longer wake when you lift it, so it won’t be able to take as many accidental screenshots. A progress bar will appear on the screen. Then the slide screen appears from where you’ve got to slide the power button to another side, and your phone shuts off. Enable AssistiveTouch. Your iPhone appears in iTunes or Finder, it's in DFU mode! Some iPhone cases cover the side buttons with a stiff material that can make pressing them more difficult. If you want to turn off your iPhone using AssistiveTouch, press and hold the Lock Screen icon until “Slide to power off” and the red power icon appear on the display of your iPhone. Popular topics. This is a neat trick that's most useful if your phone's physical Home button is broken and can't be used to reset your phone (it also works on models without a Home button). Turning off other iPhone models. Press and hold the buttons until “slide to power off” appears on the screen. Press and hold the Side button or Home button to use Siri. If you're under warranty, many repairs can be done on the spot, but it all depends upon which parts are in stock. Press and hold the side button until your iPhone's display goes black. It's more likely than not that a software problem is preventing you from turning off your iPhone 11. Enter your address and personal information. If not, then follow the next step. We hope you'll share this article on social media to teach your family, friends, and followers, what to do when their iPhone 11 won't turn off. Turn on dark mode. Select the repair you need completed and fill out any additional information you want the technician to know. Go to the Settings application on your iPhone, then tap on “General” Scroll down to tap on “Reset” and then click “Reset All Settings”. Now if you have an iPhone XR or iPhone 10 R and you might be pressing and holding the power button and won’t be getting the slide screen. Buy now Search in Apple iPhone 11. 2.Force Restart iPhone iPhone 11/11 Pro(Max) When iPhone Frozen and Won't turn off Alternatively, call 1-800-MY-APPLE (1-800-692-7753) to set up a repair. If you have a newer iPhone, press and hold the Side button and the Volume down button until the slider appears. There's a lot of demand for tech support at Apple Stores and without an appointment, you'll probably wait a long time to speak to someone. Quickly press and release the Volume Down button (2). Our step-by-step guide will show you how to troubleshoot potential software problems, then recommend a couple of repair options if your iPhone 11 still won't turn off. Keep holding until the Apple logo appears on the display. Check Apple's list of support phone numbers here. How To Turn On AssistiveTouch On iPhone X Search for your device here. jQuery(function(){Boxzilla.on("box.show",function(e){window.dataLayer=window.dataLayer||[],window.dataLayer.push({event:"newsletter-impression",newsletter_number:1})})}); iPhone 11 Won’t Turn Off? If your iPhone won't turn off, you may be worried that your iPhone is broken and that your phone's battery is eventually going to run out. Get the Latest Tech News Delivered Every Day, How to Fix an iPhone that Won't Power Off, How to Turn Off Your iPhone (Even iPhone X), 5 Ways to Fix an iPhone That Keeps Shutting Down, How to Easily Fix the iPhone White Screen of Death, How to Fix It When Nintendo Switch Won't Turn On, How to Fix Problems With Your iPhone Headphone Jack, What to Do When Your iPhone Won't Turn On, How to Fix it When Your iPhone is Not Connecting to Wi-Fi, How to Fix It When iPhone's Personal Hotspot Is Not Working. Button feels normal and works with all other functions. If your iPhone 11/11 Pro/11 Pro Max freezes or iPhone frozen on Apple logo, you can try to reset all settings. Here’s The Fix! Contact Apple support. Make sure your iPhone screen is off. A hard reset can temporarily fix minor software glitches and crashes. To shut down the iPhone, quickly press and release the Volume Up button, then the Volume Down button, then press and hold … iPhone 8 or later: Press and quickly release the Volume Up button. I can do a shut down then press side button and nothing. Only use a hard reset if your iPhone won't restart any other way. Drag the slider to turn off the phone. if your phone's physical Home button is broken. This works with the new iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max. Those are both valid concerns. Restoring from a back up is a lot more convenient than having to go and reenter all the information that was saved on your iPhone. For older iPhone models, hold down the Sleep/Wake button and then swipe the Power Off slider. Drag the slider, then wait 30 seconds for your device to turn off. On iPhone SE (1st generation) and earlier, press and hold the button on the top. Your iPhone 11 isn't turning off and you're not sure why. If you’re facing iPhone power button issues and you’re not sure how to diagnose or troubleshoot solutions, we’re here to help. After five seconds, release the side button, but continue to hold the volume down button. Add a comment . Restore your iPhone from backup. However, if you have any iPhone X -style model — so any iPhone since the … Swipe the slider to the right to shut down your phone. Slide the power icon from left to right to turn off your iPhone. You can use iTunes on your PC to turn on the iPhone if the device gets connected via the lightning cable. Go to Settings -> General and scroll all the way to the bottom of the screen. If you have a WiFi connection, you can back up your iPhone using iCloud. When you arrive, go to the Genius Bar to check in for your appointment. Read also: iOS 11.3 is coming: Get your iPhone and iPad ready for the upgrade. If you're looking to save some money you're not covered by Apple's warranty, you may want to check out our other recommendations. In this article, I’ll explain why your iPhone won’t turn off and how to fix the powering off problem for good. Drag the slider to turn off the phone. If you can’t turn off your iPhone X because the side button is jammed or broken, you won’t be able to put your iPhone in DFU mode … Let us start by learning more about the reasons behind and see how to fix an ‘iPhone power button is not working’ issue. Feel free to contact us in the comments section below if you have any other questions. You can also go to an Apple Store for face-to-face help. RELATED: How to Turn Off "Raise to Wake" in iOS 10.